Terms of Service - Last updated: 3 June 2025
Welcome to Trenova (“we”, “us”, “our”). By accessing or using our website and services, you agree to these Terms of Service. Please read them carefully.
1. Services - We provide AI-driven marketing automation services as described on our website. Service details, pricing, and features may change from time to time.
2. User Responsibilities - You agree to provide accurate information when engaging with our services. You will not use our services for unlawful or prohibited purposes.
3. Payments & Fees - Fees for our services are outlined on our website or in your contract. Payment terms and methods will be specified during onboarding.
4. Cancellations & Refunds - You may cancel your subscription at any time. Refunds, if any, are subject to our refund policy.
5. Intellectual Property - All content, trademarks, and materials provided by us remain our property unless otherwise agreed. You retain rights to your own content provided to us.
6. Limitation of Liability - We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for services in the preceding 3 months.
7. Changes to Terms - We may update these terms. Continued use of our services means you accept the new terms.
8. Governing Law - These terms are governed by the laws of England and Wales.
9. Contact - For questions, contact us at: info@trenova.ai
Privacy Policy Last updated: 3 June 2025
Trenova (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your information.
1. Information We Collect - Personal details (name, email, company, etc.) you provide when contacting us or using our services. Usage data (website visits, interactions, etc.) collected via cookies and analytics tools.
2. How We Use Your Information - To provide and improve our services. To respond to enquiries and provide customer support. For marketing, only with your consent.
3. Sharing Your Information - We do not sell your personal information.We may share information with trusted partners for service delivery (e.g., payment processors, analytics).We may disclose information if required by law.
4. Cookies & Tracking - We use cookies to enhance site experience and analyze usage.You can control cookies via your browser settings.
5. Data Security - We implement security measures to protect your data.No method of transmission over the internet is 100% secure.
6. Your Rights - You may request access, correction, or deletion of your data. Contact us at info@trenova.ai for any privacy-related requests.
7. Changes to This Policy - We may update this policy; changes will be posted on our website.
8. Contact - For privacy questions, contact: info@trenova.ai